Expertise

  • Leadership and Management
  • Change Management
  • Project Management
  • Business Strategy
  • Marketing
  • SMEs
  • Customer Experience
  • Corporate
  • Retail
  • FMCG
  • Wholesaling & Distribution
  • Online Marketing
  • Digital Marketing
  • Technology
  • Sales Enablement
  • Sales
  • PR and Communications
  • branding
  • Marketing Strategy & Planning
  • Process Improvement
  • Data Analysis
  • languages
  • International

Summary

As a proven leader in a rapidly changing market, I give practical help, experience and knowledge to those who want a fresh perspective to help resolve their business challenges, progress their business to the next level, increase profits and deliver an award-winning customer experience.

I have 20 years business leadership experience in Corporate and SMEs in change management, business transformation, procurement, marketing and sales in the technology, FMCG, Retail & Distribution sectors.

I had a successful career at IBM in international marketing and change management before joining JEGS as Managing Director, a family business employing 85 staff, which had been destroyed by a devestating fire making headlines news on BBC South East. 

My mission was to rescue, rebuild and grow the business. By introducing organisational, process and system changes I led the business to record turnover, profits and delivered an industry award-winning customer experience. I then successfully sold the business in a difficult retail trading environment.

I am looking to work with or for  businesses who are trying to implement change across the business or specifically in marketing and not sure how to do it.

 

 


Experience

  • SAT Holdings Ltd

    Director
    2017 - Current

    Independent Marketing and Change Managment Consultant who:

    • helps business leaders strategically and tactically plan and implement change across their business.
    • able to provide 'hands on' project management of the change implementation within the business 
    • specialist in SME businesses in retail, distribution and FMCG 

     

     

  • JEGS

    Managing & Marketing Director
    21 - 100 Employees 2008 - 2018

    A multi-million pund business with 85 employees distributing Electrical, DIY, Housewares and Garden products to independent retailers thoughout the UK and Northern Ireland.

    After a devastating fire which destroyed all assets and made headline news on BBC South East, I was parachuted into this family business  a medium sized business employing 85 staff to rescue, rebuild and grow the business. Introducing organisational, process and system changes I led the business to record turnover, profits and delivered an award-winning customer experience.
    I then successfully selling the business in a difficult retail trading environment.

  • IBM

    Channels Manager
    100+ Employees 2002 - 2008

    Project Manager of several sales enablement projects including an automated cross country and multi-divisional customer bid process

    Designed and implemented a fully audited review and execution process for channel programs and marketing incentives across multiple divisions and across multiple countries.

    Led and managed the marketing team responsible for multi country channel programs

    ·      

  • IBM

    Marketing Manager
    100+ Employees 1999 - 2002

    Relationship manager with Intel, Microsoft, Ogilvy & Mather

    Designed and led marketing campaign and product management across all EMEA countries


Education History

  • Marketing & German

    De Montfort University

Qualifications

Marketing Post Graduate Diploma – Chartered Institute of Marketing

BA(Hons) Marketing and German

IBM Leadership and Management Certificate

PMI Certification - Agile Project Management Principles, Change Management Foundation


Clubs and Associations

Chartered Institute of Marketing

Project Management Institute


Interests and Hobbies

School Governor, Formula One, yoga, cycling, puzzles, volunteering


Email Eloise

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