VISITOR CHAT WINS BEST BUSINESS AWARD!
Visitor Chat has just been announced as winner of the Best Customer Focus category at the 2022 Best Business Awards.
Visitor Chat Limited is a UK company based in Portsmouth with a US subsidiary based in California. The firm is an innovative family run business, offering high-value live chat services through cutting-edge industry specific software and chat processes. Based on innovation, flexibility, development and knowledge, the company works on diverse projects and has become the UK’s leading provider of 24/7 managed live chat.
The Best Business Awards pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector.
Commenting on Visitor Chat, the winner in the Best Customer Focus category, the chairman of the judges said: “Congratulations to brothers Robert and Graham Arthur for developing a pioneering web chat software service called Visitor Chat for clients that has achieved amazing success through first-class customer service. The web chat service gives clients the opportunity to host an interactive live chat feature on their website where customers can speak to real people. Each client gets its own dedicated account manager, instant technical support and a brand-compliant bespoke service. Outstanding customer service has worked wonders for Visitor Chat‘s performance helping it to double staffing levels and triple turnover.”
Upon receiving the Award, Robert Arthur, Visitor Chat’s CEO, said: “On behalf of everyone at Visitor Chat, it is an honour to receive the Best Business Award for Best Customer Focus. Delivering a fantastic customer experience has always been very central to the delivery of our service. It is truly delightful to receive prestigious recognition of this kind and we would like to thank the panel of judges for selecting us. The award acknowledges and affirms the contributions our team members make every day in delivering great customer experiences.”
The Best Business Awards are one of the UK’s highest profile awards and winning this accolade speaks volumes about Visitor Chat. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs. The winners all have one thing in common – they are truly outstanding at what they do.
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