Summary
I am the owner of LinksVA. LinksVA is a virtual office offering all aspects of administration support including book-keeping and project support.
Although I work virtually, my clients receive the same high standard as if I was working from the desk next to them. I take the time to understand their business and their needs which enables me and my amazing team to give the highest level of support possible. Although we work virtually, we are not invisible. I also understand that my clients do not necessarily work 9 - 5 so neither do we.
By taking away the non incoming generating tasks, my clients are left free to work on their business rather than in it. I am also passionate about ensuring my clients' business processes are streamlined and understood, which not only saves them money but it ensures their staff are working together towards the same goal.
Does everything run smoothly in your office?
LinksVA offers you assistance when you need it most.
Do you get stuck with working in your business instead of working on it and leading it? LinksVA offers personal assistance, virtual assistance and business support when you need it most.
We can review your processes to ensure they work as streamlined and functional as possible providing you with a work flow diagram that will be simple enough to enable you to spot issues but detailed enough to enable you to spot the answers.
We can also take care of your back office work, administration, book-keeping and social media. Whether it is for a couple of hours, a couple of days or a couple of months, we can give you those extra hours in a day that you need. We are happy to help you with a one off project or on a regular basis. We can also offer you a telephone answering facility so you need never miss another important call.
Working with LinksVA is like having an extra member of staff without the headaches and cost of hiring one. No desk or chair needed, no NI to pay, no sick pay, no pension contributions, no extended lunch hours, you pay for only the time worked.
If you are not sure if working with a virtual assistant is for you, don’t worry our first consultation is free and we can guide you all the way.
Area of Expertise
My background includes working both in a secretarial and customer facing position for Barclays Bank Plc. I then spent several years working in Finance and on large, high profile projects for Barclaycard. I have strong communication skills which were showcased whilst working on the Chip and PIN project, by writing and presenting to the then Shadow Home Secretary, Michael Howard. I also represented the Barclays Group by attending industry wide meetings to ensure the correct message around Chip and PIN was being portrayed to the general public.
I identified issues within some processes within Barclaycard whilst working in the Business Engineering Team by fully understanding the processes and mapping them using a tool (Enterprise Modeller) which is very similar to Visio. I currently use Visio and Gliffy for Business Process Mapping.
My business is now 3 years old and I have been successfully managing the bookkeeping for several clients using the online accounting software Xero as well as using Excel for smaller, less complex books.