Having had the pleasure of working closely with him for six years at Royal Mail and most recently at Amazon, I can wholeheartedly endorse his exceptional skills and professional character.
Matt consistently demonstrates a remarkable dedication to his work, constantly striving for excellence in every task undertaken. He is an invaluable asset to any team, bringing forth a combination of technical expertise within change management (operational and organisational change), strong problem-solving abilities, motivational leadership skills and outstanding communication skills.
During our time together, I witnessed Matt's impressive ability to analyse complex challenges and develop innovative solutions. He consistently went above and beyond to ensure projects were completed efficiently and with outstanding quality. He raised the bar for Royal Mail to become one of the SME's within Workplace Organisation for the business. His attention to detail and strong organisational skills allowed him to excel in managing multiple priorities simultaneously with several promotions into Senior Management positions in record time.
One of Matt's standout qualities is his unwavering professionalism. He consistently maintains a positive attitude, even in high-pressure situations, inspiring those around him to perform at their best. His exceptional leadership and teamwork evoke a collaborative approach making him an absolute pleasure to work with and for, fostering a positive and inclusive work environment.
Furthermore, Matt's adaptability and quick learning abilities are commendable. He thrives in dynamic work environments and easily acquires new skills, making him an asset to any organisation seeking growth and innovation. This was clearly seen in Amazon when Matt set up a Lean Excellence culture in Amazons final mile operation. He co-ordinated a new Lean culture across AMZL Europe raising the competence of the shop floor, junior and senior management teams. He led a team of 12 which I was proud to part of. He brought innovation by raising the benchmark standards finding new ways to solve chronic losses within the operation. A key super power of Matt is his "Think Big" and "Deliver Results". This combination enabled Matt to expand his team on a Global scale introducing Lean excellence into NA, Japan and Australia. This expansion moved further with Amazon as his teachings and methodology was pulled by other functions.
In conclusion, I have no hesitation in recommending Matt for any professional endeavour. His expertise, dedication, and exceptional interpersonal skills make him an invaluable addition to any organisation. I am confident that he will continue to achieve great success in his future endeavours.
Terry Williams - Senior Program Manager & Lean Specialist