Expertise
- business process design
- Business Process Improvement
- business process mapping
- lean business process
- business process training
- Quality Management Systems
- Quality Management
- Presentation skills training
Summary
As organisations grow organically or as a result of acquisition, their business processes can become tangled, causing inconsistency, delay and error. I untangle these processes into clearly documented, simplified and lean business processes that show what people do, why they do it, how they do it and who they do it for. I create To Be/Target Operating Models, perform gap analysis and agree action plans to prevent future tangles
Experience
-
Business Process Agility
Business Process Consultant
- Current
Qualifications
MSc Manufacturing Systems Engineering
BSc Science & Technology
I. Eng MIET F.Inst.LM
NLP Practitioner (Master Practitioner scheduled for completion by end March 2018)
and others
Clubs and Associations
West London Aero Club
Hatfield Speaking Club
Harpenden Players
Ver Players