Summary
Gaynor Moloney is an experienced management training consultant based in Liverpool and one of the Directors of GCA Training Solutions Ltd. For the past 15 years Gaynor has worked in a variety of HR and support services roles within Royal Mail. Gaynor soon realised it was people development that she had a passion for and chose a career in training to continue engaging people.
Gaynor is a passionate Learning & Development professional with a proven track record in training, coaching and facilitation skills and a robust background in HR support services. Gaynor is an experienced consultant with a strong history of influencing and challenging within a strategic operational environment.
Gaynor has a recognised ability for the analysis, proposal and design of training interventions in a commercially driven, national organisation. Gaynor has worked in collaboration with other learning professionals from Mind Gym, Pti Worldwide and Capita and clients such as Royal Mail, Parcel Force Worldwide and Post Office Ltd.
WHAT WE DO
• Expert delivery of training in groups of 1 to 100!
• Facilitation of group Learning and Development
• Proven track record in personal coaching and development
• Comprehensive analysis, proposal and design of tailor made training interventions
AREAS OF EXPERTISE
• Management Development training
• Soft Skills & Communication courses
• Performance Management process
• HR Policy & Procedure application
• Facilitations & Presentation skills
Gaynor is a passionate Learning & Development professional with a proven track record in training, coaching and facilitation skills and a robust background in HR support services. Gaynor is an experienced consultant with a strong history of influencing and challenging within a strategic operational environment.
Gaynor has a recognised ability for the analysis, proposal and design of training interventions in a commercially driven, national organisation. Gaynor has worked in collaboration with other learning professionals from Mind Gym, Pti Worldwide and Capita and clients such as Royal Mail, Parcel Force Worldwide and Post Office Ltd.
Expertise
WHAT WE DO
• Expert delivery of training in groups of 1 to 100!
• Facilitation of group Learning and Development
• Proven track record in personal coaching and development
• Comprehensive analysis, proposal and design of tailor made training interventions
AREAS OF EXPERTISE
• Management Development training
• Soft Skills & Communication courses
• Performance Management process
• HR Policy & Procedure application
• Facilitations & Presentation skills
Experience
-
GCA Training Solutions Ltd
Director
2011 - Current
One of three founding Directors of GCA Training Solutions Ltd, pursuing the continued Personal and Professional Development she has taken from 10 years in Learning & Development. -
Royal Mail
National Management Development Trainer
2007 - 2011Responsible for the implementation of a range of Strategic and Developmental Learning Interventions. This included working closely at all levels of the national 18,000 management population; in partnership with senior management sponsors and a variety of reputable external training providers. => Responsible for the Analysis, Design and Delivery of a Senior Manager Development Programme for Parcel Force Worldwide. This involved the national launch event for the programme to establish the expectations of both directors and candidates, advanced personal development methods and motivational sessions. The content of the yearlong Development Programme included both Technical Skills and Personal Skills elements tailored for industry needs. The programme’s success was recognised by the Learning & Development Director. => Led and facilitated over 30 Performance Management, Change Management, and Personal Coaching events to audiences of between 25-80 Managers. This was a key enabler in delivering the Strategic Business Objectives of improved performance productivity and measureable results in our management population. -
Royal Mail
Operational Diversity Manager - Merseyside
2006 - 2007Working with the Area Management Team and Operational Managers to drive a positive cultural change in Equality and Diversity within the working environment. Working closely with Managers to resolve Diversity & HR issues as well as providing HR advice support and consultancy services. => 56% improvement in the employee engagement index within 6 months of a “We’re Listening” campaign centred on everyone having the right to a voice in the workplace. As well as a significant overall improvement in the ‘My manager treats me fairly’ scores across 3 shifts and 23 managers in the largest operational unit. => Responsible for the creation of a Dignity and Respect At Work Group who were instrumental in the construction of a Multi Faith Prayer Room and a Library Area within their Unit. As well as a Multi Faith Calendar and themed monthly events to raise awareness of the varied communities at work. => Independently investigated all Bullying & Harassment Complaints within Merseyside to establish trends in issues and implement action plans locally to eliminate reoccurrence. Number of people leaving the business due to B&H dropped to zero with no Employment Tribunals Registered for this period.
Education History
-
Business Skills for HR Foundation Degree
Huddersfield University
2009
Qualifications
- HR for Business Foundation Degree at Huddersfield University
(Passed 1st year currently studying 2nd year)
- Manager as Coach ILM accreditation (Institute of Leadership & Management)
- NVQ Level 4 in Learning and Development
- NVQ Level 3 in Learning and Development
- Mindgym Academy Certified
Clubs and Associations
Institute of Leadership and Management
Chartered Institute of Personnel and Development
Greater Manchester Chamber of Commerce
Chartered Institute of Personnel and Development
Greater Manchester Chamber of Commerce
Interests and Hobbies
Living in Liverpool, Gaynor also enjoys reading, Independent Cinema and an active social life with her partner and friends.
