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Jane Hubbard Chartered FCIPD FInstLM Director of HR at Chester Zoo May 28, 2019 Gillian is a commensurate professional who can be relied on to wisely and...
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Sue Walker Head of Science at Chester Zoo 20/10/14 Gillian is an excellence mediator and with a strong ability to support and facilitate positive...
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Sarah Muirhead Head of People, Yodel March 6, 2013, Sarah was a client of Gillian’s Gillian project managed the introduction of our HR Shared Service...
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Dominic Strange Director of Commercial Operations at Chester Zoo January 19, 2014, Dominic was a client of Gillian’s Gillian is an incredibly professional...
Expertise
- Accredited World Host provider
- Train The Trainer Training
- Customer service Training
- HR
- Employee Relations
- Discipline & Grievance
- redundancy
- Performance Management
- Coaching
- HR Projects
- HR Consultancy
- Employee Engagement
Summary
I contract with businesses providing professional HR advice and support to ensure that employees are aligned with business objectives and are motivated to work at their best. This includes developing management skills, engaging with employees, promoting accountability and improving communication between groups. I am a licenced World Host trainer, delivering World Host Customer Service and Train the Trainer programmes.
Specialities:
• Employee Relations
• Delivering HR projects
• Delivering Training programmes including Leadership Development, Customer Service and Train the Trainer ensuring measurable and sustainable change
• Providing independent HR advice and support on an ad-hoc or an interim basis
Experience
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Hatherlow HR
Director
2011 - Current
Education History
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BA (Hons) Urban Studies
Sheffield University
1981 - 1984 -
PG Dip. Human Resource Management
Newcastle Business School
1997 - 1999 -
Graduate Diploma in Law
College of Law
2003 - 2005
Interests and Hobbies
I enjoy travel, mountain biking, wild swimming, keeping fit and completed my first triathlon in Chester in July 2019.
