Expertise
- Business Consultancy
- AI chatbots
- Busines Development
Summary
I help professionals deliver outcomes when they are accountable but do not hold formal authority.
My background spans education, IT, and digital transformation, where I have consistently led complex initiatives without relying on title, hierarchy, or escalation. Across roles, I have driven operational efficiency, aligned resistant stakeholders, and improved delivery outcomes by focusing on influence, clarity, and behavioural control under pressure.
I am now building a focused consultancy centred on a practical problem modern organisations face every day: responsibility without power. My work helps programme managers, operations leaders, and senior individual contributors reduce resistance, move decisions forward, and maintain authority in high-stakes environments.
This is not leadership theory or soft skills training. It is applied, scenario-based guidance designed to remove friction, prevent escalation, and protect delivery credibility. My approach is grounded in real environments where authority must be established quickly, calmly, and without leverage, and where results matter more than optics.
Experience
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Michelo Services ltd
Director
- Current
Education History
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BSc Computer Science
University of Westminster
Clubs and Associations
Member of BCS, The Chartered Institute for IT
