Expertise
- Business Banking
- Banking
- Retail
- Customer Experience
- Financial Services
- Account and business services
- Relationship Management
- commercial
- Invoice Finance
- Asset Finance
- Mortgage & Protection Advice
- Loans
- Credit
Summary
A commercially astute and experienced Area Director with in-depth experience and a sustained record of success within the banking sector. A professional with a proven track record of providing an excellent experience for customers, delivering results, project management, driving forward efficiencies, optimising operations and delivering continual improvement. An adept communicator who effectively forges and maintains strong and productive relationships at all levels. A proficient strategist, with a deep understanding of change management. Able to complement planning skills alongside problem-solving abilities to develop and implement robust and commercially viable strategies to achieve business objectives. Strong analytical and decision-making ability compliment excellent communication skills and specialist project management and client engagement expertise
Experience
-
Metro Bank
Local Director
6 - 20 Employees 2020 - CurrentI have worked in Banking for 35 years and have been through lots of change. I have developed my skills during that time. I was an Area Director responsible for 25 Branch Teams and 250 partners. More recently I have changed to a new role in supporting Metro build their presence in Yorkshire. My key skills and competemceies are listed below:
- Leadership and management
- Strategic development and implementation
- Building robust professional relationships
- Change management and transformation
- Teamwork and team development
- Enhancing efficiency and performance
- Commercial acumen
- Operations management
- Coordinating the deployment of IT solutions • Coaching and mentoring
- Driving continuous improvement
- Risk management and mitigation
- Compliance and governance
- Stakeholder management
- P & L accountability
- Succession planning
- Overseeing large data migrations
- Performance management
Education History
-
Woodchruch High School
- 1988
Interests and Hobbies
Season Ticket Holder at Liverpool
Travelling
