Expertise
- Training and Development
- Leadership and Management
- Sales Training
- Key Account Management
- Strategic Account Development
- Situational Leadership
- Performance Management
- Coaching Training
- Feedback
- Difficult Conversations
- Training Needs Analysis
- Planning/ Organising Training
- Return on Investment
- Making Learning Stick
- Modular Management Programmes
- Influencing Skills
- Train The Trainer
- Measuring Training
- Learning Transfer Platform
- Telephone Sales
- Presentation Skills
- Communication Skills
- Negotiation skills
- Influence without Authority
- Commercial awareness
- ILM
- Closing Skills
- Kirkpatrick Evaluation
- Motivating Staff
- Self Awareness
- PRISM profiling
- mbti
- Client profiling
- Team Development
- Mentoring
- Recruitment & Selection
- Employee Engagement
- People management
Summary
I have worked with Phoenix for 20 years, having had overall responsibility for both the operational and business development sides of the business. My expertise in these areas has enabled me to manage many of our biggest development programmes, working seamlessly with client stakeholders, the facilitators and Phoenix’s administrative team.
My attention to detail, planning ability and overall L&D experience ensure that the focus of any project remains on the development itself, whilst providing an exceptional end to end experience for stakeholders and participants alike.
Experience
-
Phoenix Training and Development
Sales Director
- Current
Education History
-
History
Manchester University
1989 - 1992
Qualifications
BA Hons History
Interests and Hobbies
Running, food and wine and football - in no particular order.
