Summary
Remedian IT Solutions is an IT company based in Oldham, Greater Manchester. The company was founded in 2007 by Darrel Appleby and David Windle with a passion for IT and desire to turn this passion into a profession.
With over 25 years of experience in the IT industry, the company has laid the foundation of a developing IT support company that today provides services to a wide range of commercial and non-commercial organisations, including businesses, schools and home users.
We provide IT support as part of our Maintenance contracts as well as on a Pay-as you-use basis. If you have a Maintenance Contract with us you can benefit from a complete package of IT Support including on-site maintenance, telephone support and remote monitoring.
The on-site maintenance is performed on a regular basis, making sure your systems are up and running. Our technicians are excellently trained and able to deal with any IT problem you may be experiencing.
Together with on-site maintenance, our support also includes telephone assistance. In 96% of cases, fault calls to our service desk are resolved over the phone without an engineer even having to visit your office. Our service desk is expertly trained to deal with your calls instantly.
Customers can also have real time monitoring which allows Remedian to fix problems occurring in your systems. In most cases issues are being solved before the customer is even aware that there is a problem.
Alternatively, if you need a one-off IT support or just an extra technician time, you can take advantage of our Pay-as-you-use services, available for all our Business, Schools and Home-users.
With over 25 years of experience in the IT industry, the company has laid the foundation of a developing IT support company that today provides services to a wide range of commercial and non-commercial organisations, including businesses, schools and home users.
Expertise
We provide IT support as part of our Maintenance contracts as well as on a Pay-as you-use basis. If you have a Maintenance Contract with us you can benefit from a complete package of IT Support including on-site maintenance, telephone support and remote monitoring.
The on-site maintenance is performed on a regular basis, making sure your systems are up and running. Our technicians are excellently trained and able to deal with any IT problem you may be experiencing.
Together with on-site maintenance, our support also includes telephone assistance. In 96% of cases, fault calls to our service desk are resolved over the phone without an engineer even having to visit your office. Our service desk is expertly trained to deal with your calls instantly.
Customers can also have real time monitoring which allows Remedian to fix problems occurring in your systems. In most cases issues are being solved before the customer is even aware that there is a problem.
Alternatively, if you need a one-off IT support or just an extra technician time, you can take advantage of our Pay-as-you-use services, available for all our Business, Schools and Home-users.
Experience
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Remedian IT Solutions
IT Consultant
- Current
