Trevor Jones

3Link IT Solutions

IT Services Provider

United Kingdom

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Kent

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Expertise

IT Consultancy
IT Support
IT Security
IT
IT Business Services
Cyber Security

Summary

I’m an Operations Director at 3Link IT Solutions, where we help growing businesses use technology in a way that genuinely supports how they work — not complicates it.
My background spans IT service management, infrastructure, and operational leadership across small providers, large corporate environments, and the charity sector. That mix has shaped a practical, people‑first approach to IT: clear communication, sensible decisions, and services that are dependable rather than distracting.

I focus heavily on service operations — ensuring systems are secure, scalable, and quietly reliable, so businesses can stay productive without being pulled into technical detail. I’m particularly interested in the point where technology, process, and leadership meet, and where good decisions prevent problems long before they become incidents.
I’m known for being calm under pressure, commercially aware, and comfortable challenging outdated ways of working when there’s a better option. I value clarity, accountability, and outcomes over noise or buzzwords.

I actually met my wife through a previous role, where we discovered a shared interest in travel. Together, we’ve travelled widely across the world — including parts of Nepal, India, South America, and South‑East Asia — experiences that have shaped how I think about adaptability, perspective, and working with people from very different backgrounds.

Outside of work, I enjoy spending time outdoors with my daughter — often cycling together, sometimes off‑road — and switching off by building LEGO (enthusiastically, and unapologetically, as an adult). Both are good reminders that problem‑solving doesn’t always have to be serious to be effective.

Experience

3Link IT Solutions

Operations Director
1 - 5 Employees 2019 - Current

Responsible for operational leadership, service delivery, and the ongoing development of tailored IT support and consultancy services.

I work closely with clients and internal teams to ensure technology enables productivity, efficiency, and flexibility — particularly for businesses navigating growth, hybrid working, and increasing security demands.

The role combines strategic oversight with hands‑on understanding, ensuring IT services remain responsive, secure, and aligned with real business needs.

Education History

BSc (Hons) Computing

Canterbury Christ Church University
2001 - 2005

Qualifications

BSc (Hons) Computing
Canterbury Christ Church University

Interests and Hobbies

Service design and operational improvement
Leadership and decision‑making
Cycling (on and off road)
Spending time outdoors with family
Travel and experiencing different cultures
Coffee and espresso
LEGO (problem‑solving in plastic form)