Expertise

  • Busines Development
  • Busines strategy
  • Business start up
  • Consultancy
  • Growth Consultant
  • Growth Coaching
  • Support and Guidance
  • Understand Life Purpose
  • Money Coaching

Summary

Care Quality & Compliance – ensuring services meet regulatory standards (e.g., CQC), audits, inspections, and continuous improvement.
Safeguarding & Risk Management – promoting safety, dignity, confidentiality, and robust incident-response processes.
Person-Centred Care Planning – developing individualized care plans focused on independence, wellbeing, and outcomes.
Team Leadership & Staff Development – recruitment, onboarding, supervision, training, and retention.
Operational Management – scheduling, care coordination, resource allocation, and performance monitoring.
Client & Family Engagement – building trust, communication, and long-term relationships with service users and families.
Regulatory & Policy Knowledge – understanding legislation, best practice frameworks, and local authority requirements.
Quality Assurance – audits, feedback systems, service improvement plans, and incident reviews.
Financial & Business Management – budgeting, cost control, invoicing, and sustainable growth.
Partnership Working – collaborating with GPs, social workers, hospitals, and community services.
Dementia & Complex Care Support – experience with specialist needs such as dementia, learning disabilities, mental health, or palliative care.
Crisis & Continuity Planning – contingency planning, staffing resilience, and emergency response.
Technology in Care – digital care records, rota systems, remote monitoring, and data protection (GDPR).


Experience

  • Carelytical Homecare Ltd

    Director
    - Current

Education History

  • HRM

    UCLAN
    2009 - 2011

Qualifications

NVQ Level 2 in Health & Social Care is a foundation qualification that proves you can deliver safe, person-centred care in real working environments. It shows competence in:

personal care & dignity
communication with clients and families
safeguarding & confidentiality
recording and reporting
health & safety / infection control
supporting independence and daily living
understanding care legislation and duty of care

 

NVQ (or Diploma) Level 5 in Health & Social Care Leadership & Management is a senior-level qualification.
It’s designed for registered managers, care managers, supervisors, and owners who run services and lead teams.

I a, competence in:

Leadership & Service Management
CQC compliance, governance & audits
Safeguarding, risk, and quality assurance
Managing staff performance and training
Developing care policies and procedures
Budgeting and resource management
Handling complaints, incidents, and investigations
Outcome-focused, person-centred service delivery


Interests and Hobbies

Community volunteering & charity work
Supporting elderly or vulnerable groups
Mental-health awareness and wellbeing
Health & fitness / walking / yoga
Reading about leadership and personal development
Learning new skills and professional training
Public speaking or networking events
Mentoring staff and supporting career growth
Family time & community activities
Cooking & nutrition
Mindfulness and meditation
Travel and cultural learning


Email Umair Ilyas

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