Nicola worked with my client facing team on fairly intensive softer skills coaching for a period of approx 1 year. The whole team loved her approach, knowledge and supportive style, and she achieved tangible and demonstrable results, even with the 'harder to reach' individuals. She gave them confidence, assertiveness and great life skills which turned them into a team I very proud of. Client facing teams face unique and varied challenges, and are your ambassadors for your business, and Nicola is the best I've worked with at bringing this out in people!
Nicola worked with my client facing team on fairly intensive softer skills coaching for a period of approx 1 year. The whole team loved her approach, knowledge and supportive style, and she achieved tangible and demonstrable results, even with the 'harder to reach' individuals. She gave them confidence, assertiveness and great life skills which turned them into a team I very proud of. Client facing teams face unique and varied challenges, and are your ambassadors for your business, and Nicola is the best I've worked with at bringing this out in people!
Steve had great experience but lacked confidence in interviews which was stopping him getting to that next level. Through coaching sessions we worked on changing Steve's language into being positive and confident and his tone of voice to ensure he was heard and listened to. This encouraged self belief which helped him shine through numerous candidates to secure the job that he is more than capable of doing.
“Having worked closely with Nicola for 2 years, she has helped me develop my management skills with 1 to 1 coaching. Her background in client services has really helped me positively build my client base. I would highly recommend Nicola to anyone who is looking for a coach, who is caring and who takes the time to fully understand your individual wants and needs."
Matt, Packaging Consultant
“Nicola is incredibly talented, her uplifting and positive personality makes it easy to open up to. Nicola was invaluable in helping me to determine the next steps of my career, demonstrating throughout that she is a caring mentor who provides guidance and support to ensure I reached my full potential.”
Kelly, Digital Consultant